Job ref no.: CT3116348-01#1638

Network Operation Centre Engineer (NOC)

Swing Consulting Limited

  • 5-day week
  • Gratuity
  • Insurance plan
  • Medical plan
  • Paid overtime


  • Responsible for all other related Network Management, Infrastructures & Systemin Network Operation Centre (NOC).
  • Implementation of Network Infrastructures and Customer Projects.
  • Liaise with the local Service Providers and partners in overseeing for Customers Projects.
  • Conduct period service quality checks as to ensure the quality of Network Service achieved is within the SLA figure committed to Customer.
  • Provide support to Customer POC, inquiries, Customer pre-sales visit and assist Business Development team in driving new business opportunities and rollout of new services.
  • Support post-mortem review with HK Led Customers upon requested by Sales and OM.
  • Provide 7x24 remote support and on-site support in Fault Management.
  • Provide Emergency Call-out during non-office hours.
  • Perform any other jobs assigned by the Operations Manager.


  • Diploma or above in Telecommunication, Information Technology and related studies.
  • Professional Certification of Cisco or Juniper is preferred.
  • At least 3 years NOC experience.
  • Hands-on configuration, operation and maintenance duties relating to data and IP Network Infrastructure.
  • Hands-on proficiency in managing routers/ switches, Network Management and monitoring tools.
  • Working experience in dealing with local and overseas Telco/Carrier service providers.
  • Knowledgeable in technologies such as: SDH, SONET, ADM, TCP/IP, VLAN, OSPF, BGP and MPLS.
  • Good analytical skills in fault resolution and trouble-shooting of operational issues
  • Good inter-personal skills and presentation skills
  • Able to work independent and knowledgeable to prioritize the tasks when handling multiple enquiries and customers’ request at the same time. 
  • 7X24 Shift Duites is required.
  • Cantonese speaking and fluency in English and Chinese (spoken and written)


Please send your full resume with MS Word format to us, you may click the Apply Now button

For other vacancies, please visit our website

Join us on

 All information provided will be treated in strict confidence and used for recruitment purposes only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116348-01#1638
  • 20,000 - 30,000 / month
Job Function
Employment Term
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Diploma or equivalent