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Job ref no.: HKT1707201606

Network Security Specialist

PEOBASE Limited

Responsibilities

  • Responsible for entire post-sales service support cycle
  • Fulfilling customer needs with existing company products or customized solutions
  • Assists customers to get on-board to company’s service
  • Maximize revenue and service quality based on company products and to facilitate customer relationship by providing service management professionally and efficiently
  • Gain the trust from customers and keep customers highly confident in the services offered
  • Balance all the aspects and maximize the customer satisfaction and company profit while keeping the pre-sales and operation in good shape
  • Communicate with sales and marketing, operations, infrastructure, product teams
  • Balance the expectations in between our teams and the customers.
  • Regularly communicate with assigned accounts and expectation setting
  • Negotiate priorities appropriately with customers.
  • Serve as a reliable, accessible and effective escalation point for the customer on operational matters and implementation progress


Requirements

  • Degree holder in Engineering / Computer Science / Information Technology
  • At least 5 years experience in ISPs, MSSPs, hosting providers, or Internet solution vendors
  • CCIE/CCNP/JNCIE/JNCIP certificate is a plus
  • GIAC/CEH/CISSP certificate is a plus
  • Solid experience and knowledge in TCP/IP, IGPs, BGP, GRE and DNS is a must
  • Experience in BGP peering/transit routing policy management and tuning is a must
  • Experience in planning, configuring and troubleshooting SP networks is preferred
  • Experience and knowledge on DDoS mitigation technologies and solutions is a huge plus
  • Sound knowledge on modern Internet technologies and businesses
  • Excellent presentation and communication skills
  • Good command of both English and Chinese
  • Technical and customer oriented
  • Strong customer and operation sense.
  • Strong analytical and problem solving skills
  • Excellence in project and time management
  • Occasionally travel to other offices or customer sites

Our Client
One of the Global Network Service Provider that provides network/internet security solutions, is now seeking Network Security Specialist to join their team in Hong Kong.

How to Apply

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HKT1707201606

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More job information
Job ref no. HKT1707201606 (CT3114388-01#4466)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Non-management level
Education
  • Degree
Require to Travel
  • Travel occasionally