Job ref no.: CT3117255-01#6125

Network Security Specialist



  • Responsible for entire post-sales service support cycle
  • Fulfilling customer needs with existing company products or customized solutions
  • Assists customers to get on-board to company’s service
  • Maximize revenue and service quality based on company products and to facilitate customer relationship by providing service management professionally and efficiently
  • Gain the trust from customers and keep customers highly confident in the services offered
  • Balance all the aspects and maximize the customer satisfaction and company profit while keeping the pre-sales and operation in good shape
  • Communicate with sales and marketing, operations, infrastructure, product teams
  • Balance the expectations in between our teams and the customers.
  • Regularly communicate with assigned accounts and expectation setting
  • Negotiate priorities appropriately with customers.
  • Serve as a reliable, accessible and effective escalation point for the customer on operational matters and implementation progress


  • Degree holder in Engineering / Computer Science / Information Technology
  • At least 5 years experience in ISPs, MSSPs, hosting providers, or Internet solution vendors
  • CCIE/CCNP/JNCIE/JNCIP certificate is a plus
  • GIAC/CEH/CISSP certificate is a plus
  • Solid experience and knowledge in TCP/IP, IGPs, BGP, GRE and DNS is a must
  • Experience in BGP peering/transit routing policy management and tuning is a must
  • Experience in planning, configuring and troubleshooting SP networks is preferred
  • Experience and knowledge on DDoS mitigation technologies and solutions is a huge plus
  • Sound knowledge on modern Internet technologies and businesses
  • Excellent presentation and communication skills
  • Good command of both English and Chinese
  • Technical and customer oriented
  • Strong customer and operation sense.
  • Strong analytical and problem solving skills
  • Excellence in project and time management
  • Occasionally travel to other offices or customer sites

Our Client

One of the Global Network Service Provider that provides network/internet security solutions, is now seeking Network Security Specialist to join their team in Hong Kong.

How to Apply

Interested parties please send your full resume in WORD format with your current and expected salary including HKT1707201606 in the subject by clicking Apply Now

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More job information
Job ref no. CT3117255-01#6125
  • N/A
Job Function
Employment Term
  • Full-time
  • 5 years
Career Level
  • Non-management level
  • Degree