Job ref no.: CT3124243-01#8515

Network Service Support, Lyconet APAC

Lyconet Hong Kong Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Flexible working hours
  • Medical plan

Job Description:

  • To be an effective interface between Head Office (in Austria) and regional offices.
  • To assist with the comprehension of operating procedures of the business.
  • Provide support to regional offices, particularly when questions and problems arise.
  • Assist with editing and preparing English documents for translation into other languages.
  • Handle client requests by taking inbound phone calls and webchat activities.
  • Provide prompt response for incoming emails.
  • Actively maintain and communicate up-to-date information to client.
  • Client’s order processing.
  • Provide support in administration duties and assist with the purchasing and logistics functions.
  • Any ad-hoc projects that could be assigned.


Required Skills & Qualifications:

  • Degree holder or above
  • Minimum 2 years of work experience, preferable gained in sizeable multinational organisation
  • Proven track record in dealing with business issues confidently, with customer service a high priority.
  • Good interpersonal and communication skills, able to work with people at all levels
  • Strong problem-solving skills and an ability to adapt in a fast paced, dynamic and changing team environment is essential
  • Strong multi-tasking ability and a good team player with proactive and detail-oriented personality
  • Excellent command of written and spoken English.   Thai and/or Bahasa Melayu is a plus.
  • Well-versed in computer applications, proficient in MS Words, Excel and Power Point.
  • Ability to work on own initiative as well as part of a team.
  • Available at short notice would be an added advantage.

Interested parties, please send your resume  with current and expected salary .


  • 5-days working week
  • Competitive 13 months’ salary
  • Medical and dental insurance
  • Up to 20 days annual leave

Interested parties, please send your resume  with current and expected salary  to

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More job information
Job ref no. CT3124243-01#8515
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Entry level
  • Degree