Job ref no.: CT3116370-01#0036
Sun Life Hong Kong Ltd

Network Support Analyst I (1-year contract)

Sun Life Hong Kong Ltd

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Responsibilities

  • Lead day to day network and voice services operations
  • Monitor core services to ensure pre-defined service levels are met
  • Handle the troubleshooting of technical issues until its full closure
  • Perform vendor governance including service level compliance, contract pricing, delivery progress, and improvement opportunities
  • Ensure network and voice infrastructure are all running at the optimum level with sufficient expansion capacities

Job Requirements

  • Higher Diploma or above in Computer Science or related discipline
  • At least 2 years of experience in managing network and voice infrastructure equipment, systems and software required
  • Experience in executing network technology rollouts in multi locations enterprise environment is strongly desired
  • CCNA or above certification is an advantage
  • Knowledge of administrating the network equipment such as LAN/WAN switch, CheckPoint firewall, F5 load balancer, VPN, and router
  • Knowledge of IP telephony (IPT) technologies, enterprise security management
  • Working knowledge in network management and administration, hardware, and software utilized throughout the company
  • Knowledge of voice and data hardware, software and services to include company telecommunications equipment, servers, networking, application systems
  • Good communication and interpersonal skills to work effectively with all level of people
  • Good command of both English and Chinese

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 12 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose). 

More job information
Job ref no. CT3116370-01#0036
  • N/A
Job Function
  • Hunghom
Employment Term
  • Contract
  • Full-time
  • 2 years - 7 years
Career Level
  • Middle management level
  • Asso. Deg or High Dip
  • Degree