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Job ref no.: CT3113210-01#0130
Hong Kong Broadband Network Limited

Network Support Executive (Enterprise Network Operations)

Hong Kong Broadband Network Limited

Benefits
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • Family-friendly Leave
  • Examination leave
  • … + 6 more

Responsibilities: 

  • Single point of contact for dedicated customers seeking technical assistance. 
  • Carry out data center services according to customer requests 
  • Follow and execute the security and services policies and procedures 
  • Proactively monitor customer network connections by utilizing sophisticated network monitoring tools. 
  • Responsible for initial fault isolation and maintenance, report status of data circuits and monitor network equipment and facilities. 
  • Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers.

Requirements:

  • Diploma / Higher Diploma in Communications Engineering / IT / Computer or related disciplines; 
  • 2+ years of Data Centre or Technical Support experience; 
  • Hands-on experience with Cisco Router / Switch support and administration;
  • Holder of CCNA / CCNP / CISSP certification is an advantage; 
  • Understanding of Firewall terminology and technology; 
  • Work independently, good interpersonal skills & work under pressure; 
  • Proficiency in both written and spoken Chinese and English, fluency in Mandarin is an added advantage; 
  • Able to work a 24x7 shift schedule.
  • Fresh graduate will also be considered.

We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume to [via CTgoodjobs Apply Now ] by quoting Reference Code on the subject line.

HKBN career opportunities can be viewed at www.hkbn.net/new/tc/careers.shtml.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

More job information
Job ref no. CT3113210-01#0130
Salary
  • N/A
Job Function
Industry
Location
  • Kwai Chung
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree