Job ref no.: CT3116931-01#0017
Kerry Hotel Hong Kong

Night Manager (Front Office)

Kerry Hotel Hong Kong

  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

The Night Manager is responsible for the smooth, efficient and safe running of the hotel's operations during the overnight shift.  He/She represents Senior Management during the night and is the main contact for all guests, staff and local authorities. 

Key Responsibilities

  • Supervises the overnight shift team in the hotel operations
  • Meets and greets the late arrivals and early departures, ensure the overall guest satisfaction
  • Executive the overnight task list for all hotel systems, ensuring the various systems' night audits and "close day" are done as per set guidelines and standards
  • Handles any guest/colleagues' incidents that may happen during the night shift and reports to the management with detailed incident reports

Experiences and skills required

  • Fluent in oral and written English, knowledge in Cantonese and Mandarin is a plus
  • Certificate in Hotel Management
  • Minimum 3 years relevant management experience an international class hotel
  • Able to lead and motivate the team, strong customer services sense
  • Strong knowledge of Opera/ PMS

Interested candidate, please send your resume to [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3116931-01#0017
  • N/A
Job Function
  • Hunghom
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Asso. Deg or High Dip
  • Degree