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Posted on 2023-05-11
Night Shift - Service Desk Specialist (Work location: Shek Mun)
Job MatcherResponsibilities
- Perform system operations and maintain operations procedures.
- Control data backup and restoration.
- Conduct daily walkthroughs and routine checking of the computing services.
- Conduct daily system administration, troubleshooting and applying remediation to system problems.
- Daily support the operational tasks
- Perform the change and configuration management under ITIL and ISO compliance
- Meet the corresponding service level agreement (SLA)
- Develop and maintain operational procedures and performance statistics for all computer systems.
- Write system scripts to schedule and monitor the performance of systems.
Requirements
- Higher Certificate holder or above in IT or related disciplines
- With 1 year experience in Information Technology services
- Knowledge in Microsoft Windows Active Directory, Exchange Server and AIX/Linux Administration is an advantage
- Knowledge in Data Center Operation is an advantage
- Holding any Professional Certificate is a plus
- Good interpersonal communication skill
- Able to work on-site, 7x24 shift and overnight shift
- Fluent in spoken English and Cantonese
- Candidate with less experience will be considered as Assistant Service Desk Specialist
- Fresh graduates are welcome
We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking Apply Now.
To learn us more, please visit our website: www.asl.com.hk
We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.
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Company Overview
Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.
We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.
Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group") (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.
The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun") whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.
With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.
For details, please visit to our company web site at http://www.asl.com.hk/
