NOC Operator will be responsible for providing operations and maintenance support for all matters relating to Telin HK’s Data Center and Enterprise Support teams. These duties include backups, restores, environmental and system monitoring, projects, and providing off hours IT Service Desk.
- Provide overall Data Center Operation for Service Activation, Service and Network Monitoring, Problem Handling and escalation to related party when required
- Develop, maintain and share documentation for knowledge management and reporting
- Provide front-end inter-network support services to corporate customers and supplier in 24x7 scheme
- Technical Institute/University Graduate in Computer Science or related discipline
- Able to perform 24x7 shift duty
- Fluent English speaking and writing
- Knowledge or experience in office applications, telecommunications equipment and technologies
- Certifications in IT industry (CCNA/CCIE/Juniper/Sun/etc.) is an advantage
- Must be customer oriented, self-motivated, and dedicated team player
- Fluent in Cantonese, good in English is an advantage
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