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Job ref no.: CT3114389-01#9474

NOC Technical Engineer

Swing Consulting Limited

Responsibilities: 

  • Responsible for all other related Network Management, Infrastructures & Systemin Network Operation Centre (NOC).
  • Implementation of Network Infrastructures and Customer Projects.
  • Liaise with the local Service Providers and partners in overseeing for Customers Projects.
  • Conduct period service quality checks as to ensure the quality of Network Service achieved is within the SLA figure committed to Customer.
  • Provide support to Customer POC, inquiries, Customer pre-sales visit and assist Business Development team in driving new business opportunities and rollout of new services.
  • Support post-mortem review with HK Led Customers upon requested by Sales and OM.
  • Provide 7x24 remote support and on-site support in Fault Management.
  • Provide Emergency Call-out during non-office hours.
  • Perform any other jobs assigned by the Operations Manager.

Requirements:   

  • Diploma or above in Telecommunication, Information Technology and related studies.
  • Professional Certification of Cisco or Juniper is preferred.
  • At least 3 years NOC experience.
  • Hands-on configuration, operation and maintenance duties relating to data and IP Network Infrastructure.
  • Hands-on proficiency in managing routers/ switches, Network Management and monitoring tools.
  • Working experience in dealing with local and overseas Telco/Carrier service providers.
  • Knowledgeable in technologies such as: SDH, SONET, ADM, TCP/IP, VLAN, OSPF, BGP and MPLS.
  • Good analytical skills in fault resolution and trouble-shooting of operational issues
  • Good inter-personal skills and presentation skills
  • Able to work independent and knowledgeable to prioritize the tasks when handling multiple enquiries and customers’ request at the same time. 
  • Cantonese speaking and fluency in English and Chinese (spoken and written)

Please send your full resume with MS Word format to us by email or fax: 3426 2763, or you may click the Apply Now 

For other vacancies, please visit our website www.swing-hk.com

Join us on facebookwww.facebook.com/swinghk

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More job information
Job ref no. CT3114389-01#9474
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree