Job ref no.: CT3124792-01#3048

(Non-Sales Service) Asst. Manager or Sr. Officer,Customer Service - Insurance (Ref: CC200128-02)

Peoplus Recruitment

Benefits
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan

Our client is a leading Insurance Company, they are currently looking for a high calibre to fill up the below position:


(Non-Sales) Asst. Manager or Sr. Officer ,Customer Service - Insurance


Job Duties:

  • Manage a team of customer service representatives to provide professional advice and good customer service to customers
  • Direct the daily operations of the customer service team.
  • Ensure the necessary resources and tools are available for quality customer service delivery
  • Adhere to operating guidelines, work within their delegated authorities and meet departmental SLA targets
  • Handle and follow up cases escalated by CSOs


Requirements:

  • Experience in Customer Service or Call Centre  in insurance / banking industry.
  • Excellent communication and interpersonal skills
  • Good presentation and course facilitating skills.
  • Candidates with less experience will be considered as  Sr. Officer


Attractive remuneration package, fringe benefits and good career prospect will be provided to the right candidate. 

 

Interested parties please send full resume with followings to  [via CTgoodjobs Apply Now ]

1. Current & Expected Salary
2. Availability
3. Date of Achievement : Academic Result 
4. Quoting the Emp. Ref. No. : CC200128-02

 

All personal data provided by job applicants will be used for recruitment purpose only.

 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3124792-01#3048
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Career Level
  • Middle management level
Education
  • Degree