Job ref no.: CT3115644-01#0081
C.H. Robinson Worldwide (Hong Kong) Limited

Ocean Customer Service/Operations Clerk

C.H. Robinson Worldwide (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • Transportation allowance
  • … + 3 more


  • Handle full set of export documents, customer declaration, Tradelink declaration etc.
  • Ensure accuracy of data input, document upload and filing
  • Monitor SOP / KPI to meet our compliance requirement
  • Perform cargo planning and work instruction of our clients including accurate reporting and billing 
  • Maintain close communication and coordinate with clients / overseas agents / carriers / warehouse; customer database
  • Follow up overseas routing orders and bookings from clients
  • Provide general administrative support within the department


  • Holder of HKDSE / HKCEE or equivalent
  • At least 2 years experience in Freight Forwarding / Logistics Industry, with experience on ocean freight shipping arrangement process (FCL or LCL or Buyer Consolidation)
  • Familiar with Origin Cargo Management / PO Management would be an advantage
  • Good telephone manner, willing to learn and work overtime, fast and accurate typing
  • Competent in Microsoft Office applications including MS Word, Excel and Chinese word processing
  • Good command of spoken and written English & Mandarin 
  • Immediate available is highly preferred 

We offer attractive salary package and fringe benefits including 5-day work; double pay; bonus; medical insurance; dental; education subsidies; shuttle bus; special leave etc. to the right candidate.

Interested parties please click Apply Now and send full resume with availability and expected salary to Human Resources Department.


(Personal data collected would be used for recruitment purpose only.)

More job information
Job ref no. CT3115644-01#0081
  • N/A
Job Function
  • Kwai Fong
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent