Job ref no.: CT3118201-01#8280

Ocean Freight Customer Service Support Responsible (SAP TM Support) 海 運 客 戶 服 務 - 1 Year Contract

Panalpina China Ltd

  • 5-day week
  • 13-month pay
  • Medical plan
  • Shuttle bus

Job Responsibilities:

  • Execute and fulfill the customer shipment booking on timely and professional manner in accordance with the customer’s requirements and expectation
  • Execute the shipment in accordance with SOP, quotations and guidelines
  • Update the shipment status in tracking system
  • Handle customers' inquiries, complaints, claims follow up, verify credit terms and credit status, and coordinate with departments concerned on related issues
  • Monitor the COD customer outstanding to ensure the settlement timely
  • Prepare customers' statistics and reports

 Job Requirements:

  • F.7 or above qualification with 2-4 years of relevant operations experience in forwarding / logistics industry
  • With good knowledge of ocean import and export 
  • Good proficiency on MS Outlook and MS Office
  • Good command of spoken and written English & Cantonese and Mandarin 
  • Customer oriented and detail minded
  • 1-year contract; Contract renewal subject to performance

We offer attractive salary and fringe benefits including free shuttle bus from Kwai Fong/Mei Foo to Kwai Chung Container Terminal to the right candidates.  Please email your full resume with date available, present and expected salary by clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant or similar post(s) within Panalpina China Limited. Applicants not having heard from us within 6 weeks from the date of this advertisement may consider their application unsuccessful. All Personal data of unsuccessful applications will be destroyed within 6 months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3118201-01#8280
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
  • 2 years - 4 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip