Job ref no.: CT3124387-01#0079
RecruitFirst Limited

[Office Hour/ Non-Sell/MNC] Customer Service Officer - Call Center

RecruitFirst Limited

Benefits
  • 5-day week
  • 13-month pay
  • Alternate Saturdays
  • Birthday leave
  • Competitive pay
  • Loan availability
  • Medical plan
  • Staff care centre
  • Year-end bonus
  • … + 3 more

Fresh Graduates are welcome
Working hours: Monday to Friday, 09:00 - 18:00
Location: Kowloon Bay

Benefits:
• Total package with $18K + 13-month bonus
• 17 Days Banking Holiday + 12 AL, 8 days off
• Attractive working environment
• Professional training and excellent career path

Duties:
• Assess customers’ needs and help customers solve their difficulties through phone and other channels
• Provide professional recommendations to customers and handle customers request or complaints according to the standard
• Help customers with technical support such as machine problems
• Handle orders from customer and update customers’ information in the system

Requirements:
• 1-year solid experience in Call Centre is highly perferble 
• Fluent in English and Chinese
• Customer-oriented and coffee lover
• Energetic, proactive in servicing with good telephone manner
• Proficient in MS Words, PowerPoint, Excel and Chinese word processing
**Fresh graduates applicants with fluent English will also be consider**
 

Interested applicant, please click Apply Now or contact Zoe Ma 6331 9760 / 3990 0367  for further details.

More job information
Job ref no. CT3124387-01#0079
Salary
  • 16,000 - 19,000 / month
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Full-time
Experience
  • 0 year - 10 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE