Job ref no.: CT3111780-01#0991
Prudential Hong Kong Limited

Officer, Agency Support (Agency Technology)

Prudential Hong Kong Limited

  • 5-day week
  • Insurance plan
  • Medical plan

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

The incumbent will be responsible for supporting project initiatives and taking care of the administrative duties in the team.

Job Responsibilities:

  • Assist in requirements collection of system enhancement projects to prepare user requirement
  • Conduct UAT for system enhancement projects to report the findings to IT department and management
  • Assist in system implementation and communication plan to increase the awareness about the systems to agency
  • Prepare promotional and training materials such as user guide to ensure the user fully understand the functionality of the system
  • Administer the access right of sales portal to comply IT security guideline
  • Provide administrative support to the team and carryout hotline service to answer enquiries from agency

Job Requirements:

  • University graduate, preferably in information system
  • 3 years or above relevant experience in financial sector, preferably in life insurance
  • Good command of both spoken and written English and Chinese
  • Good communication and interpersonal skills
  • Organized and detail-minded
  • Advanced user of MS Excel and proficient in MS Word

For other vacancies, please visit our website at

Please submit your application with present and expected salaries online.

To apply:

We offer an attractive remuneration package including 5-day work week and flexible benefits.

Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.

More job information
Job ref no. CT3111780-01#0991
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Entry level
  • Degree