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Posted on 2022-12-07
China Construction Bank (Asia) Corporation Limited

Officer/ Assistant Officer, Customer Fulfilment

China Construction Bank (Asia) Corporation Limited

Main Responsibilities

  • Co-ordinate with Telesales, Customer Service and Merchants, Branches and Centre for loan disbursement, data maintenance, loan early settlement processing
  • Issue Cashier's Order for Personal Installment Loan and arrange Cashier's Order sign-off by bank authorised signatories, cheque deposit and stop cheque request
  • Prepare data maintenance in new, replacement card issuance (e.g. lost/damage cards, upgrading/downgrading cards), returned and cancelled cards, Capture Card from Jetco in accuracy status
  • Prepare stocktaking of hold cards
  • Handle Insurance Enrollment, Octopus AAVS, BP Redemption, Coupon Fulfillment and resending statement
  • Handle purchase order of coupons, returned, exchanged or cancelled coupons
  • Prepare GL entries posting and/or adjustment
  • Assist supervisor to perform User Acceptance Test (UAT)

Requirements

  • Form 5 standard with minimum 1 year experience in banking preferably in data capturing. For Assistant Officer Grade or above, minimum 2 years relevant experience
  • Willing to work under pressure and shift hours
  • Customer oriented. Good communication and interpersonal skills
  • Good command of written and spoken English & Chinese
  • Good PC knowledge e.g. MS Office & good typing skill