Job ref no.: CT3114813-01#0038
Bank of China Group Insurance Company Ltd

Officer / Deputy Officer(CS/ Medical CS)- Customer Service Department

Bank of China Group Insurance Company Ltd


  • Provide excellent service to customers from all channels
  • Optimize customer service systems and processes
  • Analyze the data, write reports, and provide solutions
  • Liaise with internal departments to resolve customer problems
  • Handle any ad-hoc projects 


  • F5 above, or other recognized insurance qualification
  • Min. 1-2 years of insurance experience gained in sizable general insurance company
  • Experience in customer service system process optimization
  • With strong ability of analyzing and report writing skill
  • With strong leadership, can deliver results under pressure
  • Excellent judgment, problem solving and decision-making
  • Strong interpersonal skills with proven ability to communicate effectively at all levels of management
  • Good command of spoken and written English and Cantonese
  • PC literate in MS Word, Excel, Powerpoint
  • Immediate available is much preferred

We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE to [via CTgoodjobs Apply Now ]

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More job information
Job ref no. CT3114813-01#0038
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree