Assist the supervisor in developing new products and services on e-banking channel to enhance customer experience
Conduct market intelligence and competitor analysis to facilitate formulation of business plans and development of e-banking monitoring and evaluation
Monitor project life cycle including preparation of user requirements, collaboration with internal and external partners for User Acceptance Test, training, execution of marketing campaigns and production support
Analyze and optimize products/services workflows and systems to increase customer satisfaction and efficiency
Assist to review, update and write-up of internal operations procedures
University graduate in Business, Finance or related disciplines
At least 3 years' solid experience in Retail / Corporate Banking business, preferably with exposure on Online Financial Product / Service
Proven experience in product development and project management
Good knowledge on e-banking products/services and related regulatory requirements is an advantage
Self-motivated, creative and analytical minded
Excellent communication and interpersonal skills
Excellent command of written and spoken English and Chinese including Putonghua
Proficient in MS Office applications including Chinese word processing
Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division[via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank.
Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members.