Job - Officer, Inpatient & Outpatient, Quality HealthCare Medical Services Ltd
Quality HealthCare Medical Services Ltd

Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of around 100 multi-specialty centres and over 500 affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy services, etc. It also operates a private nursing agency. QHMS is the largest provider of healthcare services to corporates in Hong Kong. In 2014, the Group recorded more than 2.9 million healthcare visits. QHMS continues to extend its existing portfolio into high end specialty services.

Officer, Inpatient & Outpatient

Job Ref.CT3102269-01#0840

Job Responsibilities

  • Manage Employee Compensation/ Individual claims adjudication on Inpatient and Outpatient claim cases
  • Handle phone and email enquiries from both overseas and local members/ providers on claims issues and provide timely response
  • Follow through the pending claims cases, appeal cases and medical issues with members/ service providers until the cases closed
  • Prepare claims monthly reports and assist to retrieve data from systems for ad hoc analysis
  • Coordinate with auditor of Group Company for claims audit exercise

Job Requirements 

  • Higher Diploma or above (major in medical or healthcare subject is preferred)
  • A minimum of 3 years relevant working experience
  • Responsible, self-motivated, detail-oriented, able to work in a team environment
  • Good interpersonal and communication skills
  • Excellent command of both written and spoken English and Cantonese
  • Familiar with MS Word and Excel 

We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary and expected salary to Human Resources Department, Quality HealthCare Medical Services Limited, 3/F, Skyline Tower, 39 Wang Kwong Road, Kowloon Bay, Kowloon or via e-mail to

(All applications will be treated in strict confidence and data collected will be used for recruitment purposes only)

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  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Shuttle bus
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