Job ref no.: CT3114843-01#6722

Officer - Outbound Sales

Genting Hong Kong Limited

  • 5-day week
  • Insurance plan
  • Medical plan

Responsibilities Include:

  • Promote our Company’s services and products proactively through outbound call
  • Maximize sales opportunity for each call handled for the achievement of the preset sales target
  • Maintain complete knowledge of departmental policies, procedures and service standards.
  • Ensure the productivity levels, service standards and customer relations are maintained.
  • Be familiar with all promotional procedures, events, tournaments and formats to assist guest requests, answer questions and resolve problems
  • Attempt to resolve customer complaints/ requests in an efficient manner ensuring customer satisfaction.
  • Continually display a very high standard of customer services
  • Responsible to increase loyalty by serving as a personal point of contact to RWAS Members
  • Develop relationships with potential patrons while nurturing existing relationships with clients
  • Perform other duties as assigned

Qualifications & Experience

  • High school diploma college education in Hospitality/ Marketing/Gaming/ Tourism field is preferred
  • Experience in Sales or Contact Centre is a plus.
  • Proficiency in both written and spoken in English, Mandarin and Cantonese is required.
  • Familiar with MS Office Particularly in Excel, Word and Outlook
  • A target-driven attitude with flexibility to work any shift on any dayof the week.

Interested parties please send your resume with current and expected salary by clicking Apply Now.

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More job information
Job ref no. CT3114843-01#6722
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree