comScoreTag Job - Officer, Services Control & Dispatch, Hong Kong Aviation Ground Services Limited
Hong Kong Aviation Ground Services Limited

Hong Kong Aviation Ground Services Limited (HAGSL) officially launched operation in 2014 to provide ground handling services (self-handling and third party handling) at the Hong Kong International Airport. HAGSL is a wholly-owned subsidiary of Hong Kong Airlines.


Our Service Approach

Passion to deliver

Extra to give

Options to offer

Promise to fulfill

Lasting impression to create

Emotion quotient to serve

In order to cope with our expansion, we are currently seeking high caliber candidates for the following position:-

Officer, Services Control & Dispatch


Job Responsibilities:

  • Monitor and control the daily operations of transport team, task assignment and vehicles management
  • Prepare full sets of transport operations documents
  • Perform departure and/or arrival flight monitoring
  • Assist Station Control Supervisors on the communications with all relevant operational parties, including parking bay assignment
  • Attend at Integrated Airport Centre (IAC) for the liaison with AAHK, CASL and PAPAS on the parking bay arrangement
  • Record all communication time log, service request and delivery time
  • Monitor, update and record the movement of Unit Control Device (“ULD") of baggage handling
  • Communicate with HX Cargo team regarding the ULD circulation and damage reporting
  • Update FRCS and related flight operating reports on daily basis
  • Maintain good and clear records of all reports and documents
  • Administer office equipment and facilities and report faults to Supervisor
  • Attend training sessions, as and when required
  • Complete other assignments allocated by his / her superior


  • 5 passes in HKCEE / HKDSE New Senior Secondary Subject including Level 2 or above in English Language, or equivalent
  • Possess minimum 1 year relevant working experience in airport operations and customer service field
  • Able to work independently with strong sense of responsibility
  • Proficient in MS Office applications, sensitive to figures and detailed-minded
  • Well organized, willing to perform shift duty and overtime work
  • Good communication and interpersonal skills
  • Holder of valid HK Driving licence Class 1 and 2 is preferable
  • Strong analytical skill and able to meet tight schedule or deadline
  • Willing to take shift duties (include to overnight shift).

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by e-mail (with position applying for and reference number quoted in the subject). We are also welcome for sending your full name and interest position by whatsapp at 90278119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

To understand more of our company and other vacancies, please visit our website at

All applications will be treated in strict confidentiality and used for recruitment purposes only. Applicants who are not invited for interview within 4 weeks may consider their applications unsuccessful.

Apply Now
Job Ref No.
HAGSL/GOP/O/CT (CT3111943-01#0138)
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  • Dental plan
  • Flexible working hours
  • Medical plan
  • Paid overtime
  • Transportation allowance
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