Job ref no.: CT3116348-01#1474

Officer, Technical Support

The Academy of Chinese Studies Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Medical plan


  • Responsible for servers and network administration/support.
  • Responsible for daily desktop support.
  • Plan and execute IT policies and procedures to ensure them complying to the regulatory requirements
  • Monitoring and management of servers, mail and computer systems
  • Provide IT technical support and trouble-shooting services
  • Support any Group-level hotfix and enhancement testing/health check
  • Ensure application availability meets pre-defined SLAs and perform regular capacity planning and housekeeping to maintain system healthiness
  • Work closely with dealers and internal staff for daily operations



  • Knowledge in MCSE is preferable
  • Proven track record in Windows PC support;
  • Solid experience in server and network support, especially in VMware;
  • 3 to 5 years technical experience;
  • Ability to effectively prioritize and execute tasks under high-pressure;
  • Good communication, problem-solving & time management skills
  • Good command of spoken and written English & Chinese
  • Candidates available immediately will be an advantage 

Interested parties please send:

  1. full resume;
  2. cover letter;
  3. copies of academic transcripts (including HKDSE and HKALE results if applicable);
  4. present and expected salary;
  5. availability


Interested parties, please click "Apply Now' to submit your application.

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More job information
Job ref no. CT3116348-01#1474
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree