Job ref no.: OK Finance - Customer Services Representative (CT3121656-01#0375)
Dah Sing Financial Group

OK Finance - Customer Services Representative

Dah Sing Financial Group

 

 

Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.

Responsibilities

  • Greet and welcome walk-in & phone-in customers according to the established service standard
  • Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
  • Perform loan processing and administrative duties
  • Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

To meet the challenge, you should have the following qualifications and attributes:

  • Secondary education
  • Experience in Consumer Finance/banking industry is preferable
  • Good interpersonal and communication skills
  • Good knowledge of MS Office
  • With initiative, pleasant personality and willing to learn
  • Good command of written and spoken English and Chinese


Please note that only shortlisted candidates will be notified. 

More job information
Job ref no. OK Finance - Customer Services Representative (CT3121656-01#0375)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip