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Job ref no.: OK Finance - Customer Services Representative (CT3126274-01#2633)
Dah Sing Financial Group

OK Finance - Customer Services Representative

Dah Sing Financial Group

Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.

Responsibilities

  • Greet and welcome walk-in & phone-in customers according to the established service standard
  • Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
  • Perform loan processing and administrative duties
  • Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

To meet the challenge, you should have the following qualifications and attributes:

  • Secondary education
  • Experience in Consumer Finance/banking industry is preferable
  • Good interpersonal and communication skills
  • Good knowledge of MS Office
  • With initiative, pleasant personality and willing to learn
  • Good command of written and spoken English and Chinese

Candidates with more experiences will be considered as Branch Officer.

Please note that only shortlisted candidates will be notified.

 

More job information
Job ref no. OK Finance - Customer Services Representative (CT3126274-01#2633)
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip