Job ref no.: OK Finance - Customer Services Representative
Dah Sing Financial Group

OK Finance - Customer Services Representative

Dah Sing Financial Group

Reporting to the Branch Manager, you will be responsible for providing quality customer services to the customers.


  • Greet and welcome walk-in & phone-in customers according to the established service standard
  • Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
  • Perform loan processing and administrative duties
  • Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

To meet the challenge, you should have the following qualifications and attributes:

  • Secondary education
  • Experience in Consumer Finance/banking industry is preferable
  • Good interpersonal and communication skills
  • Good knowledge of MS Office
  • With initiative, pleasant personality and willing to learn
  • Good command of written and spoken English and Chinese

Please note that only shortlisted candidates will be notified.


More job information
Job ref no. OK Finance - Customer Services Representative
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Permanent
  • Full-time
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent