Job ref no.: OCEA/ CT1912 (CT3124819-01#0029)
Collinson International (Hong Kong) Limited

Online Chat Room & Email Support Services Administrator

Collinson International (Hong Kong) Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Paid overtime

Responsibilities:

  • Reply real time to online visitors’ enquiries via chat room and email channels. 
  • Three types of enquiries are identified which include, but not limited to:
  • General FAQs – reply at real time
  • FAQs – answer with supporting information.
  • Non FAQs – no supporting information to answer.
  • e.g. Administrator to direct the enquries to appropriate party for answering.

 

Requirement:

  • Higher Diploma or above 
  • Fluent Chinese and English writing and ability to read is a MUST 
  • Chinese (traditional & simplified) and English typing skill is a MUST 
  • Knowledge of web browser an advantage 
  • Experience in mastering online chatting and email communications tools


 

Collinson offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Benefit includes:

  • 15 to 18 days Annual Leave
  • Full Paid Leave (14 weeks Maternity / 5 days Paternity)
  • Referral Bonus
  • Free Priority Pass Membership (unlimited Airport Lounge access)

 

Collinson offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Please send full resume (MS word) with latest and expected salary to [via CTgoodjobs Apply Now ]


You may lose the chance of an interview if you don’t provide the above required information. (Please note that only those short-listed will receive a reply). Learn more about Collinson at http://collinsongroup.com.





 

Required skills
More job information
Job ref no. OCEA/ CT1912 (CT3124819-01#0029)
Salary
Job Function
Industry
Location
  • Tsuen Wan
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree