Job ref no.: CT3114630-01#8459

Online Customer Service (Beauty Platform)

More PR & Marketing Limited

Benefits
  • 5-day week
  • Medical plan

Responsibilities:

  • Deliver customer service to customers via social media platform
  • Responsible for social media and other digital marketing activities
  • Handle after sales service (complaints, refunds)
  • Handle appointment booking with client on Whatsapp, hotline
  • Answer social media fans’ inquiries in professional manner but not limited to Facebook, WhatsApp and other social media platform

 

Requirements:

  • Fun & Open-minded
  • F.5/ DSE or above
  • Experience in Beauty Field is preferred
  • Hands-on experience of PC operations and Internet knowledge
  • Fast and accurate typing in English and Chinese (速成/倉頡)
  • Attentive to details, customer-oriented, with positive can-do attitude
  • Highly motivated, passionate, polite, responsible
  • Minimum 1 year experience in customer service preferred
  • Good command in computer software (Word, Excel)
  • Immediate availability is highly preferred

We offer:

  • 5 working days per week (Mon- Sun shift duty, public holiday-shift duty)
  • 9 working hours per day (Including 1 hour lunch time)
  • Medical scheme, fresh and modern working environment
  • Office location: Kwun Tong

Salary Range: HK$13,000 – HK$15,000

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More job information
Job ref no. CT3114630-01#8459
Salary
  • 13,000 - 15,000 / month (negotiable)
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE