Job ref no.: CT3117352-01#9978

Online Marketing & Customer Service Officer-Japan

Expansys (Hong Kong) Limited

EXPANSYS, a member of the Brandpath Company (, is a leading global ecommerce consumer electronic retailer specializing in smartphones, tablets and accessories. To support our rapid growing business in Asia Pacific, we are now looking for high caliber who has the enthusiasm and commitment to join us.

This person will focus on the daily online sales and marketing promotion that drive the sales on our site, within Japan Region.

In addition, the person will be responsible and handling the daily customer service issue, to maintain and enhance the customer satisfaction level.


  • Develop, manage and optimize in-charged region to increase market shares, orders, sales revenue and profits to meet company targets
  • Plan and implement day-to day online sales & marketing promotions
  • Prepare creative online advertising write up, products highlight and marketing materials copy-writing in Japanese content
  • Provide fast response to customer enquiries on products, order status and after sales services
  • Work closely with different function units (Product, Operation, Warehouse, RMA etc.) for smooth operation and continuous business improvement
  • Responsible to product content translation from English to Japanese
  • Assist any ad hoc work and project assigned


  • Min. 5 years of experience in online marketing or customer service field
  • Native in Japanese, preferably N1 in JLPT
  • Good in both verbal and written in English and Japanese
  • Good understanding or interest of consumer electronics products
  • Hands-on experience in digital marketing, social media preferred
  • Immediate availability is preferable

Candidate will less experience will be considered as Online Marketing & Customer Service Assistant.


We offer competitive salary and attractive benefits to the right candidate. Interested parties please apply with full resume, availability, present & expected salary to HR Department by clicking Apply Now.

For more information of EXPANSYS, please visit our website at or

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT3117352-01#9978
  • N/A
Job Function
Employment Term
  • Full-time
Career Level
  • Non-management level
  • N/A