Job ref no.: CT3124805-01#5146

Onsite Deskside Engineer

E.C. Fix Technology Limited

Benefits
  • 5-day week
  • Dental plan
  • Medical plan

One of the most successful and fast growing IT and human resources solution providers in the region.We specialize in repair and support services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offers a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s need.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.

 

Duty:

  • Provide the Deskside Facilities Services and the Call Dispatch Services to JCHQ and Related Offices at the request of Service Desk.
  • Provide front-line implementation and support to enterprise desktop users, including, but not limited to, troubleshooting of issues and installation of hardware and software
  • Install users' OA application and hardware as assigned by the Customer according to service levels
  • Provide support for other office equipment, including setup and support of projectors
  • Support IT projects and initiatives, and roll out of new or enhanced desktop facilities
  • Coordinate with Service Desk for trouble-shooting the Hardware Issue and pass on the cases to product vendors for follow-up action and repair when needed.

 

Requirement:

  • Diploma graduate or above, study in computer science or information technology, prefer have experience in software engineer
  • At least 1 year IT working experience
  • Working experience in software support is an advance
  • Communicate effectively in English & Cantonese
  • Proficiency in written and verbal English and Cantonese.
  • Good communication skill and telephone manner
  • Service oriented, customer service minded
  • Good knowledge of IT and desktop applications
  • Technical Knowledge
  • Microsoft Window 10, 7 & Window XP SP2
  • Microsoft Office/Outlook 2003/2010/2016
  • MCSE & MCE (preferably)

 

Interested party, please send your details resume with current and expected salary to our Human Resources Department by clicking " Apple now " with MS WORD Format ONLY. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

 
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More job information
Job ref no. CT3124805-01#5146
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 20 years or above
Career Level
  • Entry level
Education
  • Diploma or equivalent