Job ref no.: CT3124632-01#0027
IBM China/Hong Kong Limited

Open Source Support Engineer

IBM China/Hong Kong Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Work at home
  • … + 2 more

Open Source Support Engineer -- Technical Requirement


  • Linux (Red Hat Enterprise Linux / Centos with GFS) system administration, configuration and troubleshooting for the clients.
  • Troubleshooting for popular Open Source Software including PostgreSQL/MySQL, Kubernetes, Jenkins, Elastic Stack.
  • Participate in system installation, maintenance of Linux and other open source software.
  • Executing and writing Ansible Playbooks.
  • Both remote and on-site support.


  • Knowledge in architecture (cluster, server daemons of those mentioned open source software.
  • Experience in analyzing, troubleshooting, providing solutions for technical issues.
  • Investigate Linux processes including checking opened files, system calls made by Linux process, etc.
  • Using Linux command line tools, basic skill in bash scripting language.
  • Inspecting system/application logs.
  • Linux, application system, database backup/restore operation.
  • Operating and troubleshooting RedHat Cluster Suite (including GFS,CLVM)
  • Operating Kubernetes including troubleshooting, deploying cluster applications.
  • Knowledge in Ansible Playbook, capable of writing Playbook based on existing Roles.

Interested parties please click Apply Now to apply job. 

More job information
Job ref no. CT3124632-01#0027
Job Function
  • Quarry Bay
Employment Term
  • Full-time
  • 10 years - 15 years
Career Level
  • Middle management level
  • Degree
  • Master's degree