Job ref no.: CT3121017-01#0005

Operation and Customer Service Officer 營 運 及 客 戶 服 務 主 任 (為 配 合 業 務 擴 展 ,新 招 聘 多 個 職 位 空 缺 ) (Five-day work week)

AT Solution Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

Job Responsibilities:

  • Provide quality customer services to clients in a professional manner and accordance with all group standards
  • Work with a team of customer servicing staff in providing full support to clients’ enquiries on account opening and market information
  • Assist in clients on-boarding and document checking
  • Handle customer feedback and complaints with high service standard to retain existing customers
  • Handle enquiries from frontline and internal departments
  • Perform other ad hoc duties as assigned

Job Requirements:

  • Diploma or above with 1-2 years' experience
  • Good command in English, Putonghua and Cantonese
  • Positive attitude and strong desire to deliver exceptional results with great attention to accuracy and detail
  • Customer service oriented, a good team player with good communication skills and strong sense of responsibilities
  • 8 hours rotation shift required (Mondays to Fridays)
  • IANG / Fresh Graduate Welcomed
  • Immediate available or short notice will be an advantage

We offer an exciting career opportunity and competitive remuneration to the successful candidate. Please email your detailed resume with current and expected salary by clicking Apply Now

All information provided will be treated in strict confidence and used solely for the recruitment purposes.
 

More job information
Job ref no. CT3121017-01#0005
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree