Job ref no.: CT3128012-01#9870

Operation & Customer Service Clerk (Sea freight)

Unitex International Forwarding (HK) Limited

Responsibilities:
- Handle full set of export documents, customer declaration etc.
- Follow up overseas routing orders and bookings from clients
- Maintain close communication and coordinate with clients / overseas agents / carriers / warehouse
- Prepare weekly & monthly loading report
- Review with other departments regularly to improve process efficiency/productivity
- Manage a team for sales support and follow up customers’ requests/complaints
- Regularly handle and report any irregular incidents to top management

Requirements:
- F.5 graduate or above, Diploma in Logistics Studies or related discipline is preferable

- Minimum 5 years experience either in Sea freight forwarding company
- Strong communication, negotiation, presentation, leadership and problem solving skills
- Proactive, attentive to details and able to work overtime
- Strong customer service skills
- Good command of spoken and written English and Chinese (including Mandarin)

Immediately Available is preferred
Location : Kowloon Bay
Work : 5 days per week

We offer  12 days annual leave, double pay, overtime allowance, medical and good career prospects  to the right candidates. 

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More job information
Job ref no. CT3128012-01#9870
Salary
Job Function
Industry
Location
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE
Benefits
  • 5-day week
  • 13-month pay
  • Medical plan
  • Paid overtime