Job ref no.: CT3121220-01#0021
Upper East Corporation Limited

Operation Manager V Dominique Ansel

Upper East Corporation Limited

  • Competitive pay
  • Dental plan
  • Medical plan


  • A key person in planning, budgeting, executing & forecasting the whole business.
  • Oversee day-to-day operations and monitor shops’ performance to maximize the sales.
  • Control manpower and labour cost efficiency.
  • Works on creative training and incentive plans for the team.
  • Assists in “hands on" training with each member and offers mentorship.
  • Ensure our guest have a world class customer service experience.
  • Ensure operations are in compliance with company policies and procedures as well as brand image.
  • Work closely with Directors from time to time to ensure the smooth operations in all areas.
  • Assist to set up opening team, to lead, manage, supervise and motivate the team.
  • Liaise with various team to ensure smooth work-flow in coordination on every aspect.
  • Works on proper roll outs of new items and launches.
  • Food Safety Management as required by company standard and government legalization.
  • Manages and oversees Inventory.
  • Assists in staff recruitment, review, and counselling.
  • Ad hoc duties / potential assignments as required.
  • Additional responsibilities as needed by the business. A “do what it takes" attitude.



  • 7 years or above relevant experience, MUST including at least 5 years at supervisory level of F&B operation management.
  • Good knowledge and experience in Pastry and Bakery industry.
  • A sincere passion for the Brand.
  • Attention to detail is a must.
  • People-person and a love of customer service.
  • Solid experience in new café / restaurant opening project is an advantage.
  • Well-organized with ability to prioritize, able to multi-tasking, work under pressure and manage tight schedule.
  • Highly communicative.
  • Having previous opening experience is a plus.
  • Excellent command in spoken and written English, Cantonese and Mandarin.
  • Good command in computer skills including Excel, Word and Chinese Word processing.


For applicants interested in joining our team, please send your application with expected salary by clicking Apply Now

More job information
Job ref no. CT3121220-01#0021
  • N/A
Job Function
  • Eastern District
Employment Term
  • Full-time
  • 7 years - 10 years
Career Level
  • Senior management level
  • N/A