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Job ref no.: CT3116057-01#1350
Bank of China (Hong Kong) Limited

Operation Manager (Branch Services Centre)

Bank of China (Hong Kong) Limited

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Extra maternity leave
  • Extra paternity leave
  • Family medical plan
  • Housing allowance
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 8 more

Responsibilities:

  • Supervise branch services team to ensure smooth and efficient day-to-day operations with emphasis on quality banking services such as account opening, bank customer information maintenance, IPO processing, ATM operation management etc.
  • Negotiate with relevant parties; Manage end-to-end processing procedures and closely work with various internal and external parties
  • Coordinate, manage and resolve problems during different stages from project initiation to its implementation
  • Produce documentation on operating procedures and operating guideline
  • Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
  • Perform other duties as delegated and assigned by the management

Requirements:

  • Degree holder in Business Administration, Information Technology, Legal or related discipline
  • At least 6 years’ experience in banking or financial industry, in which at least 2 years on supervisory level
  • Six Sigma Green Belt holder would be a definitely advantage
  • Substantial knowledge and exposure in branch banking operations is a must
  • Good knowledge on Personal Data Privacy Ordinance, Anti-Money Laundry Ordinance and relevant Regulatory governance would be a definite advantage
  • Mature, self-motivated, able to work independently and under pressure and willing to accept challenges
  • Strong organizational, analytical, time management skills and risk awareness
  • Proficient in PC applications including MS Word, Excel, PowerPoint and Chinese word processing
  • Excellent communication and negotiation skills with good command of both spoken and written English and Chinese, Putonghua included 

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please email your application to bochk_talent_acquisition09@bochk.com. For details, please visit our website “http://www.bochk.com"

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.

More job information
Job ref no. CT3116057-01#1350
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 6 years - 11 years
Career Level
  • Middle management level
Education
  • Degree