Job ref no.: OM/FS/20180703
S.F. Express (Hong Kong) Limited

Operation Manager

S.F. Express (Hong Kong) Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus

Responsibilities:

  • Oversee and provide effective management for the operation of repair hub and Service centre
  • Responsible for long term planning, expenses and budget control for all operational aspects of the service center
  • Prepare, review and update work instructions and procedure from time to time
  • Work closely with the Sales team for all sales activities and project implementation
  • Set up and keep SOP up to date and establish relevant KPIs to measure individual performance as well as at by-process and task levels
  • Manage costs and efficient for all time.
  • Team and staff management and development
  • Manage the spare parts and inventory control, logistic operation and vendor control

Requirements

  • Degree or above in electronic and management major or related discipline
  • At least 5 years of working experience and familiar with customer service center operation management, such as on-site management, operational process management
  • Tackles problems and take actions, be open minded, self-starter in terms of implementation
  • Supervisory experience of repair services team is a must
  • High level of analytical skill and ratiocination, seek and focus on process and quality
  • Excellent communication and interpersonal skills, within the Company and at all levels of clients

We offer attractive remuneration and fringe benefits to the right candidates. Please apply in WORD format (quoting Ref. No.) together with a detailed resume, stating current and expected salary to us. 

You are welcome to visit our website at www.sf-express.com for more information about us. 

Applicants who are not invited for interview within 3 months may consider their applications unsuccessful.
Yet, they may still be considered for other openings within our Group. 

(All personal data provided by job applicants are used only for recruitment purpose and will be treated strictly confidential. Unsuccessful applications will be properly disposed within 3 months.)
 

More job information
Job ref no. OM/FS/20180703 (CT3114877-01#0190)
Salary
  • N/A
Job Function
Industry
Location
  • Tsing Yi
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • Degree
  • Master's degree