Job ref no.: AIRF18-0215-02
Airport Authority

Operation Officer, Baggage Handling

Airport Authority

  • 13-month pay
  • Compassionate leave
  • Dental plan
  • Family medical plan
  • Insurance plan
  • Medical plan
  • Staff care centre
  • Transportation allowance
  • Examination leave
  • K + 3 more


  • Real time operation of Baggage Handling System (BHS) including MICS, SAC, RBAS to manage the baggage flow inside the system, handle system fault, EBS management, etc
  • Liaise with the maintenance team to ensure the maximum system availability is   achieved
  • Liaise with ramp handling operators for real time baggage handling arrangements and day-to-day system operations relative to baggage flow control, delayed flights, changes to lateral and reclaim assignment; 
  • Keep logs of all events, occurrences, breakdowns, conversations, interfaces with ramp handlers, airline representatives, maintenance contractors and record all management instructions
  • Liaison with contractors including BHS operation and maintenance on the fault follow up and system resumption arrangement
  • Report on major system failure to allow Duty AM to evaluate the situation and activate the contingency procedure where necessary
  • Manage the Fallback Tag List and notify Airlines
  • Investigate and reply to short shipped baggage inquiry with findings
  • Update flight information message and daily flight schedule and input to the SAC system for lateral allocations
  • Retrieve bags from EBS Lane as per RHO's request 
  • Request RHOs to early open lateral for heavy loading flights
  • Perform on-site operation monitoring, maintenance contractors’ deployment and container spot check for baggage loading accuracy
  • Liaise with AVSECO MAEDS for the daily X-ray services arrangement
  • Required to work on shift duties


  • Secondary level with at least 4 years working experience in airport related area. Fresh university graduate will also be considered
  • Knowledge in baggage system operation and PC skill will be an advantage
  • Good spoken and written English and Chinese
  • Possession of a valid HK driving license class 1 and 2 will be an advantage

Interested parties please click here to submit your application on-line.

Closing date: 5 June 2018

Data collected will only be used for job application processing. Applicant not being contacted by the Authority within eight weeks from the application closing date may assume that his/her application is unsuccessful. All personal data will be kept for a period of 12 months from the application closing date and will be destroyed afterwards.

More job information
Job ref no. AIRF18-0215-02 (CT3114536-01#0163)
  • N/A
Job Function
  • HK International Airport
Employment Term
  • Permanent
  • Full-time
  • 1 year - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree