Job - Operation Support Officer, UnionPay International
FancyBox
UnionPay International

UnionPay International (“UPI") is one of the largest international bankcard associations. As of today, over 150 countries/regions or markets worldwide accept UnionPay cards. To cope with the rapid expansion, we are looking for high-caliber individuals to join our Hong Kong office.

Operation Support Officer

Job Ref.CT3108080-01#0001

Job description

  1. Provide implementation project management support and technical solution support to institutions/potential clients;
  2. Prepare and maintain detailed project plans, status reports, and issues logs, ensure delivery on commitments;
  3. Setup workshop with the institutions to discuss operational and technical requirements for the new projects and facilitate new program installations;
  4. Manage routine and non-routine, moderate complex processing, testing, production rollout and change requests, as well as support customer initiatives;
  5. Support other relevant tasks within operational support section.

Desired Skills and Experience

  1. Bachelor’s degree or above in Computer Science, Information Technology or equivalent work experience;
  2. 3-5 years’ experience in project management or customer support role in card payment industry. Chip card technology, software, financial or information services would be an added advantage;
  3. Good working knowledge of card payment processing systems including message routing, chip card processing, authorization, clearing, settlement and client connectivity would be an added advantage;
  4. Strong verbal, written, presentation and interpersonal skills are required;
  5. Good command of written and spoken in English and Chinese.

*Candidate with less experience will be considered as Assistant Operation Support Officer. 

Interested candidates please email your  CV in Chinese Version, current and expected salary to hkhr@unionpayintl.com and state the position being applied in the subject.

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Job Ref No.
CT3108080-01#0001
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