Job ref no.: 498887
Bank of China (Hong Kong) Limited

Operational Risk Manager

Bank of China (Hong Kong) Limited

Job No.: 498887
Employment Type: Full time
Departments: Personal Banking Risk And Integrated Management Department
Job Functions: Bank Operations, Project Management

Position Summary and Objective

  • To be the subject matter expert to ensure branch operational risk controls in compliance with regulatory and internal requirement
  • Work closely with second line of defense and other risk units to translate policy into the procedure guideline
  • Partner with product managers to review existing procedures & seek opportunities to remediate risk thru process re-engineering and regtech applications.


  • Establish and enhance policies and procedures in respect of retail banking business to ensure full compliance with external regulatory requirements, internal bank policies and operational risk control;
  • Ensure AML compliance level with local rules and regulations as well as keeping abreast of the Bank's policies
  • Perform regular review of end-to-end processes and identify areas for enhancement to ensure operational efficiency and effectiveness as well as quality customer experience;
  • Liaise and collaborate with different business units to design, review and unify the operation and system workflow and ensure the consistency in customer experience;
  • Formulate, drive and implement process enhancement initiatives to improve operational efficiency and effectiveness;
  • Prepare and review system requirements to support various regtech initiative
  • Provide advisory support on procedural issues of retail banking business


  • University graduate in Business Administration, Finance or other related discipline;
  • Minimum 5 years' retail banking experience in procedure formulation, process system enhancement or product management, preferably with control and compliance related exposure ;
  • Strong understanding on retail banking operations with knowledge of industrial's regulatory requirements in Hong Kong ;
  • Self-motivation with excellent interpersonal, communications and presentation skills;
  • Knowledge of Microsoft software ( Word, Excel & PowerPoint) and Chinese word processing
  • Fluency in both written and spoken English & Mandarin 

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

More job information
Job ref no. 498887
Job Function
Work Model
  • On-site / At the workplace
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree