Posted on 2021-10-11

Operations Agent – Undelivery & Admin (HKC)

DHL

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our"Insanely Customer Centric" Team and become a Certified International Specialist!


YOUR TASKS

  • Screening, sorting and communicating accurate information to Courier Team for shipment order pick up / delivery and special handling
  • Monitoring systems and assigning routes to responsible Couriers for efficient and timely operations
  • Handling shipment status enquiries by tracing inbound shipment for its proper delivery
  • Working closely with internal parties, such as Customer Service, Warehouse Team, etc. in order maintain excellent service quality
  • Preparing reports on outstanding orders, rescheduling, etc.
  • Handling administrative duties for service centre
     

 

YOUR PROFILE

  • HKCEE / HKDSE standard or the equivalent
  • 2 years of relevant experience
  • Good analytical skills and organized, with good telephone manner
  • Able to understand, speak and write simple English
  • Able to work in fast-paced environment and under pressure

OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit programm

Do you see a personal challenge in these versatile and responsible tasks? Then Apply Now!

We look forward to receiving your application!

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at https://www.logistics.dhl/hk-en/home/footer/local-privacy-notice.html

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing by clicking Apply Now.

 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree