Posted on 2021-10-11
FedEx Trade Networks Transport & Brokerage (Hong Kong) Ltd

Operations Analyst, Ocean

FedEx Trade Networks Transport & Brokerage (Hong Kong) Ltd


  • Assist manager and team lead in handling day-to-day customer service, operations and documentation activities
  • Design internal SOP, guideline & work process to the team ensuring smooth operation & regulatory compliance
  • Develop and maintain various reports on performance measure
  • Monitor KPI/SQI to achieve corporate target
  • Monitor P&L accuracy  
  • Rate quotation and RFQ
  • Coordinate development, testing and implementation of system enhancement and new process
  • Attend non-office hour calls and meetings
  • Other ad hoc duties


44 working hours per week (Monday to Friday)

  • Diploma or Degree in Logistics or equivalent 
  • Minimum of six (6) years professional experience in Ocean Freight Forwarding industry
  • Good understanding of ocean cost and pricing structure
  • Strong analytical, logical thinking and communications skills
  • Attentive to details
  • Proficient in MS Office Application (e.g. MS Excel and Macro, MS Access, Powerpoint, Visio)
  • Experience in handling massive database data is a plus
  • Fluent spoken & written in English & Chinese (Mandarin)

Immediately available is highly preferred

Join FedEx and you'll be rewarded with an excellent salary and benefits package including two months' year-end bonus, medical and dental benefits, life insurance, provident fund, annual leave and promotional prospects.

If you are interested in joining us, please send us your application letter and resume including expected salary and date of availability.


Our company address:

Unit 801, 8/F, Metroplaza Tower 1

223 Hing Fong Road, Kwai Fong


All information provided by applicants will be treated in strict confidence and used only for recruitment purpose in accordance with the employer's personal data policies. A copy of Personal Information Collection Statement (PICS) will be provided upon request. Please write to the Human Resources Department. Applicants who are not invited to an interview within four weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after one year.

More job information
Job Function
  • Kwai Fong
Employment Term
  • Permanent
  • Full-time
  • 6 years - 10 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree
Require to Travel
  • No travel
  • 5-day week
  • 13-month pay
  • Additional subsidies
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Education subsidies
  • Family-friendly Leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
  • Year-end bonus
  • … + 8 more