Job - Operations Assistant, PCCW Solutions Ltd
PCCW Solutions Ltd

About PCCW Solutions

PCCW Solutions is the IT and business process outsourcing services flagship of PCCW Limited, which also holds interests in telecommunications, media, property development and investment, and other businesses. 

Responsible for a growing number of large-scale IT projects in the public and private sectors, PCCW Solutions holds a wealth of experience and expertise and is viewed as a major industry player in Greater China. To learn more about PCCW Solutions, please visit

Operations Assistant

Job Ref.CTB-12036

The Job

  • Oversee the service delivery to one or more client accounts 
  • Assist superior to monitor service quality and team members’ performance 
  • Engage in the operation process, related in business processes and logistics outsourcing projects
  • Assist in establishment of service scope, Service Level Agreement (SLA) and delivery schedule for projects 
  • Serve as the contact point in communication with clients and vendors
  • Conduct resources utilization analysis and support admin tasks like report compilation

The Person

  • Associate Degree/ Higher Diploma holder or above in any discipline
  • 1 – 2 years’ working experience
  • Knowledge of PC applications including MS Word, MS Excel and MS PowerPoint
  • Good communication skills and detail-oriented 
  • Good command of spoken and written English and Chinese

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, send us your resume in MS Word format, with your present and expected salary to Human Resources Department at

For more information on other job opportunities of PCCW Solutions, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.
(, a copy of which will be provided immediately upon request.

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Job Ref No.
CTB-12036 (CT3106361-01#3543)
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