Job ref no.: CT3116513-01#2562

Operations Assistant

Besteam Consultancy

  • F7 or above, at least 2 years’ working experience in sales and marketing, customer service, office admin or related discipline.
  • Knowledge in medical network, healthcare or insurance will be an advantage
  • Fast learner, customer-service mindset, self-discipline, attention to detail, good time management, can work under pressure
  • Good telephone manner, communication and interpersonal skill
  • Fluent in Cantonese, good command of verbal and written English; Mandarin/Putonghua will be a plus.
  • Good computer skills
  • Shift duties and flexible working hours

Key Responsibilities:
  • Handle hotline, customers’ calls, emails and faxes for medical service enquiries and complaints in professional, timely and effective manner.
  • Perform data entry in systems and maintain service records and logs
  • Follow up and co-ordinate with network clinics, internal departments and external customers for various matters
  • Provide other administrative support as assigned.


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More job information
Job ref no. CT3116513-01#2562
  • 11,000 - 13,000 / month
Job Function
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • F.5- F.7 or DSE