Posted on 2021-11-19

Operations Consultant

Fair Employment Agency Limited


What does an Operations Consultant do?

  • Guide and support employers and workers throughout the process
  • Liaise with relevant institutions in Hong Kong and the Philippines
  • Facilitate end-to-end visa process for migrant domestic workers
  • Track process and client engagement via our CRM system
  • Improve our service by recommending new practices

What is it like to work in FEA?

  • Meaningful work with a clear purpose
  • Friendly and supportive working environment with passionate and energetic team members
  • Embracing start-up culture of openness, innovation and autonomy
  • Plenty of opportunities for personal and professional growth
  • 15 days of paid annual leave with 17 public holidays in Hong Kong
  • Medical insurance including dental coverage
  • 5-day work week and overtime is discouraged
  • Flexible working hours

Who are we looking for?

  • Firm belief in social change and passion for helping others
  • Strong sense of ownership and commitment to FEA’s mission
  • A team player with upbeat, positive attitude with a knack for problem solving
  • Ability to maintain composure and customer focus
  • Self-motivated and proactive to find solutions to problems
  • Approach challenges with grit and perseverance
  • Eager to learn and open to feedback
  • Excellent communication and interpersonal skills
  • Good Command of written and spoken English and Fluency in Cantonese
  • Customer service and/or sales experience is a plus - what’s more important, however, is your willingness to learn and grow with our team and your passion for helping others.
  • Immediate availability would be ideal


Interested parties please click Apply Now to apply job.

Fair Employment Agency is an equal opportunity employer and we value diversity at our organisation. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, or disability status.
For more information, please visit our website at and our Linkedin page at


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More job information
  • 13,000 - 14,000 / month
  • 5-day week
  • Flexible working hours
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • N/A