Job ref no.: CT3124743-01#3619

Operations & Customer Service Executive (No shift duty and sales required)

Transnational Logistics Solutions (HK) Limited

Benefits
  • Discretionary bonus
  • Education subsidies
  • Medical plan

We offer:

  • No shift duty and sales required
  • Alternative Saturday Off
  • Bank holiday
  • Medical benefits
  • On the job training

 

Working time:

  • Mondays to Fridays: 09:00 - 18:30
  • Saturdays 09:00 - 13:00 with Alternative Saturday Off

 

Job Responsibilities :

  • Handle customer inquiries on the delivery service, follow up orders and complaints in a professional and friendly manner
  • Take service order processing and data entry of order information
  • Coordinate with other parties to resolve customer’s request
  • Report problems and potential crisis to manager and monitoring the progress until the case resolved
  • Prepare regular reports for record
  • Assist in daily operations support
  • Perform ad-hoc tasks as assigned

 

Job Requirements :

  • Diploma or above, with 2 years’ experience in call center, telesales or customer service related field
  • Native in Cantonese, good command in written and spoken English and Putonghua
  • Good telephone manner with patient manner and professional customer service skill
  • Strong interpersonal and communication skills
  • Proactive, multi-tasked and able to work independent in fast-paced environment
  • Good PC skills in MS Office (Word, Excel and Chinese word processing)
  • Fast and accurate typing in both English and Chinese

 

Attractive remuneration package will be offered to the right candidate. Interest parties please send your full resume with available date, current and expected salary to us.

 

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More job information
Job ref no. CT3124743-01#3619
Salary
Job Function
Industry
Location
  • North Point
Employment Term
  • Full-time
Experience
  • N/A
Career Level
  • N/A
Education
  • N/A