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Job ref no.: CT3114387-01#6562

Operations Duty Manager

AMAC Human Resources Consultants

AMAC Human Resources Consultants -Hong Kong

  • Degree holder preferably in I.T. related disciplines
  • Minimum 8 years solid working experience in I.T. including 5 years in a supervisory or managerial role
  • Able to establish strong partner relationships at all levels with internal & external parties
  • Good planning and organization skills
  • Aggressive and able to work under pressure
  • Fluent in Cantonese, English and Mandarin

Job Duties:

  • Provide SLA management for the 24x7 operations
  • Review and maintain operations procedures
  • Handle production problem management and change control
  • Identify areas for improvement, initiate and implement changes
  • Accountable for team administration including shift roster, leave planning etc.
  • Manage daily operations support during shift hours
  • In charge of system issues during weekly support duty

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More job information
Job ref no. CT3114387-01#6562
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 8 years - 13 years
Career Level
  • Middle management level
Education
  • Degree