Job ref no.: CT3129409-01#0132
Delivery Hero Food Hong Kong Limited

Operations Executive - New Venture

Delivery Hero Food Hong Kong Limited

'Hungry to make a difference? Then foodpanda may be the place for you!'

At foodpanda, we’re on a mission to redefine customers’ food and shopping experience as a multifaceted online platform across the 14 countries we operate in. We’re all about bringing on the smartest and brightest minds as we continue to grow in a fast-moving and agile environment, and hiring those who can thrive in an energetic and hardworking start-up culture. We strive to become everybody’s most loved delivery platform, however, this won't happen without some really awesome people!

foodpanda is operating a new venture B2B online platform and mobile app in Hong Kong with a mission to be the leader of the category, in addition to our food delivery core business. We are genuine, non-conformists, entrepreneurs, smart, data-oriented and definitely know how to have fun. We are exclusively looking for the best people to join us on our mission.

We are looking for a highly-driven and motivated Operations Executive to join our pandamerchant team under Venture Development Department based here in Hong Kong.

Know more about the team

Our pandamerchant Team operates under the Venture Development Department and is fully responsible for the growth and operations of our new B2B business. This vertical not only enables restaurant suppliers to connect with our partnered vendors, but also improves the communication and ordering journey in the restaurant supply chain.


  • Handle day to day content-related tasks for suppliers and restaurant vendors both creations and updates within a given time-frame, with quality and accurate output
  • Liaise with back office team for process improvements and ad-hoc issue management
  • Work closely with Account Management Team and Sales Teams in performing the mentioned tasks above
  • Provide quality partner service related support
  • Execute related ad-hoc tasks

Desired Skills and Experience:

  • Bachelor degree holder in any discipline
  • Good command of English and Cantonese
  • Efficient Chinese input is a MUST
  • High attention to detail, critical and great focus
  • Structured mindset, able to prioritize and execute tasks, and streamline processes
  • Comfortable with basic business Excel and Google Sheets operations and formulas (basic VLOOKUP & PIVOT TABLE)
  • Ability to interact with various system and tools (training will be provided)
  • Knowledge in the use of Salesforce and Shopify are preferred
  • Positive attitude, collaborative, fast-learner and a great team player
  • At least one full year of working experience

What we offer:

  • A dynamic, fast paced environment
  • A vibrant and international team with diverse background
  • Steep learning curve in e-commerce & entrepreneurship
  • Learning & development programs and skills trainings
  • Flexible working hours and agile company with a flat hierarchical structure
  • Monthly staff allowance and corporate discounts including at restaurants, gyms and many more
  • Agile office environment with a fully-stocked beverage fridge and self-serve beer 
More job information
Job ref no. CT3129409-01#0132
Job Function
  • Sheung Wan
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • Degree
  • 5-day week
  • Dental plan
  • Flexible working hours
  • Medical plan
  • Work from home