Job ref no.: CT3115413-01#6081

Operations Manager, Loans/Business Processing - Data & Documentation (Ref: LP/WC)

Crossings Executive Search

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
  • Transportation allowance
  • K + 3 more

Our client is a leading banking group who is urgently seeking an Operation Manager, Loans Processing to manage the clerical team on loans application processing. 



  • Oversee incoming Data & Document Processing Operations
  • Establish, review and implement processing operation workflow and guidelines
  • Ensure  amendments , alternations or  other  transactions  requested by clients are  processed  in  accordance  with  relevant  procedures  and  regulatory requirements
  • Prepare documentation such as manuals, procedures, etc
  • Act as a team leader for supervising and coaching subordinates
  • Manage the communications with service providers, banks or other external counter parties 
  • Enhance operational efficiency by working with relevant internal stakeholders through process streamlining and improvement
  • Provide assistance to senior management in day-to-day operations of the department



  • Degree  holder  with  minimum  3  years  of  supervisory  and  operations  experience, preferably in the Financial industry
  • Team management experience preferred
  • Team player with good supervisory, communication and interpersonal skills
  • Self-motivated with a strong sense of responsibility
  • Able to work independently and under pressure
  • Proficient in spoken and written English, Cantonese and Putonghua


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More job information
Job ref no. CT3115413-01#6081
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Degree