Posted on 2021-10-11

Operations - Securities Services Operations - APAC Digital & Data Analytics Lead - Executive Director

JPMorgan Chase Bank, N.A.

APAC Securities Services Operations continues to support the expansion and growth of our custody, fund services and trading services businesses across the region. Through material investment in data analytics, platform re-engineering, visualization methods and 'skills of the future' training, the traditional 'operating model' is being fundamentally scaled to better service our client's and businesses growth requirements. The operational workforce is positioned at the forefront of this digital and data driven change equipped with new market-leading platform capabilities and tools to continuously transform the operating environment in which they operate.

We are seeking a stand-out leadership candidate based in APAC to lead the team at the forefront of this growth and transformation journey leveraging digital & data analytics. The successful candidate will work with the APAC Securities services operations leadership team, global securities services operational leads and regional business stakeholders to deliver against our strategic roadmap.

Role Description

  • Reporting to the APAC Head of Securities Services Operations, the role is multifaceted and dynamic with primary responsibility to drive implementation of the digital and data strategy operating model across the Business and Operations, requiring ongoing partnership with multiple parties across the organization, clients and the wider industry, specifically
    • Refine and deliver the digital & data strategy for Operations that supports a globally consistent strategy whilst accounting for APAC nuances,
    • Develop a communications plan to increase awareness of digital and data culture across Operations,
    • Demonstrate a strong presence as a people influencer, ensuring Business, Operations and Clients take part in this digital and data journey through various mechanism and framework (events, competition, training, panel discussions etc.)
    • Define and drive training programs to upgrade the knowledge and capability of Operations staff in digital automation, design thinking, data modelling, data quality and lineage,
    • Create an approach for identifying & prioritizing the key challenges affecting Operations, and ensuring that effective programs of work are in place to resolve challenges, increase control, reduce operational risk and drive efficiencies
    • Identify, attract, develop and sponsor talent to build the team across the broader operations team with a particular focus on diversity and inclusion,
    • Freedom to consistently re-imagine and re-define the environment in which you work including your location based within the APAC region.

To be successful you will need:

  • 15+ years' experience in financial services or a related industry sector such as professional services, large scale data services provider, or technology
  • Demonstrable experience in developing and delivering digital & data analytics as a discipline and a strategy in large global organizations.
  • Proven organizational leadership capabilities with a strong emphasis on engagement, client satisfaction, culture, risk, and governance.
  • A commitment to diversity and inclusivity of thought, excellence in execution, and an attention to detail across all you do
  • A passion for your work, that naturally drives others to 'come on the journey' with you
  • A curiosity to look beyond face value - to get to the bottom of 'why' and to answer the 'so what'
  • A willingness to coach others, and to be coached - and to constructively challenge the status quo


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 15 years - 20 years or above
Career Level
  • Senior management level
  • Degree