Job ref no.: CTB-04418 (CT3120118-01#1778)
PCCW Solutions Ltd

Operations Supervisor

PCCW Solutions Ltd

The Job

  • Oversee the service delivery in data preparation & processing and document management businesses to different clients
  • Monitor and manage service quality and team members performance
  • Provide training and coaching to team members
  • Assist in establishment of service scope, Service Level Agreement (SLA) and delivery schedule of projects
  • Serve as the focal contact point in communication with clients and vendors
  • Assist in customer relationships and networks development
  • Conduct resources utilization analysis and support administration tasks like report compilation

The Person

  • Associate Degree holder or above in any discipline
  • 1 – 2 years of working experience
  • Good command in PC applications including MS Word, Excel and PowerPoint
  • Proficiency in excel and VBA knowledge will be definitely an advantage
  • Good communication skills, detail-oriented and sensitive to figures
  • Proficient in spoken and written English and Cantonese
  • Candidate with more experience can be considered for more senior roles
  • Fresh graduates with high potential will also be considered

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, send us your resume in MS Word format, with your present and expected salary to Human Resources Department at or

For more information on other job opportunities of PCCW Solutions, please visit our website at

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.
(, a copy of which will be provided immediately upon request.

More job information
Job ref no. CTB-04418 (CT3120118-01#1778)
  • N/A
Job Function
Employment Term
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree