Job ref no.: CT3117490-01#6505

OPERATIONS SUPPORT SPECIALIST

Global Logistics System (HK) Company Limited 傳 訊 香 港 有 限 公 司

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Responsibilities:

  1. Provide on-call support including hardware, software and applications
  2. Support local on-site hardware and software installation and provide user training
  3. Provide trouble-shooting and problem-solving to ensure total customer satisfaction
  4. Support and respond to worldwide customer enquiries through email and phone call
  5. Maintain and update user manual
  6. Business travel when required
  7. Shift duty is required

Job Requirements:

  • Diploma / University Graduate in Computer Science, Engineering or related disciplines
  • Working experience in customer service or application support is an advantage
  • Fluent in Cantonese, English and Mandarin
  • Team player and able to communicate effectively within the team and to customers
  • Highly independent with analytical mind and good problem solving skills
  • Service-oriented and hard working

 * Candidate does not meet all the requirements may be considered for an Assistant position.

We offer 5-day work and attractive fringe benefits including medical and dental insurance, provident fund and discounted air ticket etc. to the right candidate. Convenient location (right next to MTR station).  Interested parties, please submit your detailed CV, stating your present and expected salary and availability by clicking Apply Now.

We are an equal opportunity Employer. All CVs and personal data collected are for recruitment purposes and the information will be kept confidential.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3117490-01#6505
Salary
  • N/A
Job Function
Industry
Location
  • Tung Chung
Employment Term
  • Full-time
Experience
  • 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree